PROJECT
SKILLS
Project
management is not an easy job. In fact, it’s several not-easy jobs, including
the initiation, planning, executing, controlling, and closing of a project.
Even more difficult, that project is delegated to a team of your choosing,
given specific goals to achieve over a defined timeline for a determined
budget.
Below
we’ve collected the top 10 skills every project manager should have. There are
certainly more than just the following 10.
1.
Leadership
We have to start with the big daddy of them all –
leadership. It’s a bit of a slippery skill in that some believe you’re born
with leadership skills and that they can’t be taught. But we think everyone has
the potential to learn how to apply proven leadership skills and techniques.
After all, what’s the alternative? As a project manager you’re responsible not
only for seeing the project through to a successful completion, but you’re
leading a team to achieve that goal. This requires you to motivate and mediate
when necessary. Remember that project leadership comes in different styles, one
of which will suit your personality. It’s more than managing tasks, it’s
managing people.
2.
Communication
Communications really goes hand-in-glove with
leadership. You can’t be an effective leader if you’re not able to articulate
what it is you need your team to do. But you’re not only going to be
communicating with your team, you’ll need to have clear communications with
everyone associated with the project, from vendors and contractors to
stakeholders and customers. Whether that’s through reporting tools or fostering
collaboration with chat, file sharing, and other means to tag discussions at
the task level, you’re going to need both systems in place to facilitate communications.
These tools also help connect people one-to-one and in group settings, such as
meetings and presentations.
3. Scheduling
Now we’re
starting to get into some of the hard skill sets required of project managers,
and few are as essential as know how to create a project schedule. The only way
to achieve the goals of the project within the timeframe that has been decided
on is to breakdown that goal into tasks on a timeline. That’s scheduling, and
it’s the heart of what a project manager does: setting up a realistic schedule
and then managing the resources to keep on track so the project can be
successfully concluded on time. There are many tools that can help with this
process, chief among them an online Gantt chart, which provides a visual of the
schedule with tasks, durations of those tasks, dependencies, and milestones.
4.Risk
Management
Doing anything is a risk. Planning a project, big
or small, is inherent with risk. It’s part of your job to see those issues
before they become problems. Therefore, before executing the project, you have
to put in the work to identify, assess, and control risk. The more you can
manage risk, the more likely your project is going to succeed. Of course, you
can’t anticipate everything that might happen over the life cycle of your
project. There will be unanticipated issues that arise, so you need to have a
process in place to handle those when they come up.
5. Cost
Management
You can’t do anything without the money to pay for
it. You have created a budget. Your first job is to make sure that budget is
realistic and can meet the financial needs of the project, and, secondly,
controlling those costs through the execution of the project. This is easier
said than done. Unless you are lucky and work for an organization with
unlimited funds, you’re going to have certain financial constraints, and more
likely, be given a very tight budget. It takes a great deal of skill to figure
out how to squeeze every cent out of those limited funds.
6.
Negotiating
Being good at negotiation is sort of a subset of
communications, but it deserves its own space here. Negotiation isn’t merely
haggling for the best price from a vendor or contractor, though that’s
certainly part of it. Leading a project means you’re in constant negotiations.
For example, you’ll likely get demands from stakeholders that can impact the
scope of a project. You’ll have to give them pushback, but diplomatically, so
all parties concerned feel they’re getting what they want. Then there’s the
inevitable conflicts that will arise among team members or other people
involved in the project. If you’ve got strong negotiating skills you can
resolve these disputes before they blow up and threaten the project.
7.
Critical
Thinking
Project managers aren’t the only ones who could
benefit from this skill. Most of us are not thinking, but reacting and
following a series of responses that we’ve either been told or learned. It’s
not such a bad thing. You can sometimes be on autopilot, but you better know
how to switch it off. Critical thinking is simply being as objective as you can
in analyzing and evaluating an issue or situation, so that you can form an
unbiased judgement. It pulls you out of acting on emotions or from received
knowledge, and isn’t that what a project manager must do? You’re faced with
problems every day you’re working on a project, and you want your decisions to
be impartial. The only thing guiding your decision should be what’s best for
the project.
8.
Task
Management
Here’s another one of those technical skills that
should be stamped onto the DNA of every project leader. If scheduling is
bedrock to project management, than tasks are mortar that holds everything
together. There are going to be tons of these pesky little jobs for you to
create, assign, and manage – some of which will be dependent on others, meaning
that mismanagement of this process can severely impact the success of your
project. You can look at this as making a super to-do list, which is not
entirely wrong, but as you add complexity you’ll also want to add the tools to
help you manage these tasks more efficiently. You’ll want features in your task
management tool that foster collaboration with your team, help you prioritize
and give you instant status updates when tasks have been completed or are
running behind.
9.
Quality
Management
Most of these skills are obvious, right? Well,
they are the top 10 project management skills. But quality management is one
that is often overlooked by project leaders, and it’s one that needs to get more
attention. Quality management is overseeing the activities and tasks that are
required to deliver a product or service at the stated level indicated in the
project paperwork. Sound familiar? It’s basically a part of your job that you
might never have given a name to or worse, you’ve been neglecting in favor of
meeting deadlines. Staying on schedule is important, but that schedule is
pointless if it produces something that is subpar.
10.
A
Sense of Humor
No, really. You don’t have to be a comedian, and
certainly there’s a time and a place for humor, but a sense of humor might be
one of the most essential of the skills on our list. That’s because a sense of
humor is really about having a different perspective. It allows you to see a
problem differently. Humor relieves stress for you and your team, and only when
tensions are lifted can smarter actions and ideas show themselves. A sense of
humor also helps with morale. You’re going to work as hard as your team, but
that doesn’t mean the environment you’re working in should be stifling. You can
set or at least influence the culture of the workplace, and a lighter mood
rising all ships. You can have all the skills in the world, but without the
right tools you’ll still be working at a disadvantage. Luckily, there are tools
that enhance your skillset and make you even more efficient and productive.
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