PROJECT MANAGEMENT PRINCIPLES:
SIX PRINCIPLES
Principle 1: Vision and Mission
In order to be successfully executed, every
project or initiative should begin with the end in mind. This is effectively
accomplished by articulating the Vision and Mission of the project so it is
crystal-clear to everyone. Creating a vision and mission for the project helps
clarify the expected outcome or desired state, and how it will be accomplished.
Principle 2: Business Objectives
The
next step is to establish two to three goals or objectives for the project. Is
it being implemented to increase sales and profit, customer loyalty, employee
productivity and morale, or product/service quality? Also, it's important to
specifically quantify the amount of improvement that is expected, instead of
being vague.
Principle 3: Standards of
Engagement
Simply
put, this means establishing who will be part of the project team? What will be
the frequency of meetings? What are the meeting ground rules? Who is the
project owner? Who is designated to take notes, and distribute project meeting
minutes and action steps? This goes along with any other meeting protocol that
needs to be clarified.
Principle 4: Intervention and
Execution Strategy
This
is the meat of the project and includes using a gap analysis process to
determine the most suited intervention (solution) to resolve the issue you are
working on. There are many quality management concepts that can be applied
ranging from a comprehensive "root cause analysis" to simply
"asking why five times." Once the best possible intervention has been
identified to resolve the issue, then we must map out our execution strategy
for implementing the intervention. This includes identifying who will do what,
when, how, and why?
Principle 5: Organisational
Alignment
To
ensure the success and sustainability of the new initiative or process brought
on by this project, everyone it will directly impact must be onboard. To
achieve organisational alignment (or buy-in), ongoing communication must be
employed in-person during team meetings, electronically via email and
e-learning (if applicable), and through training. The message must include the
WIIFM "what's in it for me" at every level; otherwise most
stakeholders will not be interested or engaged around the new initiative.
Principle 6: Measurement and
Accountability
And
last, how will we determine success? Well, a simple project scorecard that is
visually interesting is a great way to keep everyone updated and engaged. A
scorecard is an excellent resource for holding employees, teams, and leaders
accountable for the implementation, refinement, and sustainability of the new
initiative or project. Accountability means that consistently, top performers
will be rewarded and recognised; while those needing improvement will be
coached with specific expectations and consequences clearly outlined.
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